Our commitment to improvement

continues

 

In order to achieve the highest quality of service and customer satisfaction, we have implemented an Integrated Management System (IMS) that encompasses Quality, Environment, IT Services and Security.

gracias fibratel

We have the following certificates:

QUALITY

ENVIRONMENT

IT SERVICES

SECURITY

9

QUALITY

Quality system, according to the UNE-EN-ISO 9001 Standard.

9

ENVIRONMENT

Commitment to the environment and compliance with environmental legislation, according to the UNE-EN-ISO 14001 Standard and the European Regulation EMAS 1221/2009. Together with our environmental statement.

Silver Recognition for 10 years of continuous EMAS Registration, awarded by the Consejería de Medio Ambiente of the Community of Madrid.

9

IT SERVICES

Improvement of the management of information services and technologies, according to the UNE-ISO/IEC 20000-1 Standard.

9

SECURITY

Confidentiality, integrity and availability of our organization’s information and the systems and applications we work with, according to ISO/IEC 27001.

Occupational health and safety, according to the ISO 45001 Standard.

We also have our Occupational Risk policy.

National Security Scheme (ENS) in the field of e-Government.

Our Information Security Policy aims to secure the systems necessary for the provision of services, comply with legal obligations and avoid problems that may affect the security of such systems and services.

Our commitment to improvement

continues

 

In order to achieve the highest quality of service and customer satisfaction, we have implemented an Integrated Management System (IMS) that encompasses Quality, Environment, IT Services and Security.

gracias fibratel

We have the following certificates:

QUALITY

Quality system, according to the UNE-EN-ISO 9001 Standard.

ENVIRONMENT

Commitment to the environment and compliance with environmental legislation, according to the UNE-EN-ISO 14001 Standard and the European Regulation EMAS 1221/2009. Together with our environmental statement.

Silver Recognition for 10 years of continuous EMAS Registration, awarded by the Consejería de Medio Ambiente of the Community of Madrid.

IT SERVICES

Improvement of the management of information services and technologies, according to the UNE-ISO/IEC 20000-1 Standard.

SECURITY

Confidentiality, integrity and availability of our organization’s information and the systems and applications we work with, according to ISO/IEC 27001.

Occupational health and safety, according to the ISO 45001 Standard.

We also have our Occupational Risk policy.

National Security Scheme (ENS) in the field of e-Government.

Our Information Security Policy aims to secure the systems necessary for the provision of services, comply with legal obligations and avoid problems that may affect the security of such systems and services.